Well first, I think we need to dispel the notion that empathy means less, and I didn't really even understand it until I started doing these book tour interviews where people said to me, "Okay, so we've got to be empathetic, we've got to be nice, we've got to make concessions for people, let them do less and expect less".  And I thought, "Well, there may be days that's true".  Your dad dies, you have to put your dog to sleep, there are days that we have to be human and that's true.  But no, that's not what I'm talking about. 

What It Means

This is a placeholder explanation generated by the low-overhead model. It interprets "Well first, I think we need to dispel the notion that empathy means less, and I didn't really even understand it until I started doing these book tour interviews where people said to me, "Okay, so we've got to be empathetic, we've got to be nice, we've got to make concessions for people, let them do less and expect less".  And I thought, "Well, there may be days that's true".  Your dad dies, you have to put your dog to sleep, there are days that we have to be human and that's true.  But no, that's not what I'm talking about. " in the context of "Episode 156: Rethinking Leadership for the Future of Work (Interview with Heather McGowan) myHRfuture (June 27, 2023)" to mean that wisdom is timeless.